Release the door
Assuming the door is closed
Pull the red handle hanging from the center rail
The door is released from the operator, and should open manually
* If you can not lift the door, you may have a broken spring or other problem, contact a qualified professional.
Re-engage the door
Push the handle release up, on some models you will need to pull the rope forward to release
operate the door using the wall button or remote
As the door closes, the operator will reengage.